Privacy Policy

KikaPlay operates the website kikaplay.se and provides IPTV streaming subscription services. For privacy-related questions, contact us at hej@kikaplay.se.

We collect the following information when you use our service:

• Email address (when you contact us or sign up for a trial)
• Payment information (processed securely by Swish, Klarna, or PayPal — we do not store card details)
• IP address and browser type (collected automatically)
• Usage data such as pages visited and time spent on the site
• Messages you send us through our contact form

• To deliver and manage your subscription
• To respond to your support requests
• To send service-related communications (activation, renewal)
• To improve our website and services
• To show you relevant advertising on Meta platforms (Facebook / Instagram)

We use the Meta Pixel (also known as the Facebook Pixel) on our website. This tool allows us to measure the effectiveness of our advertising by understanding actions visitors take on our site. The Meta Pixel may collect your IP address, browser information, and pages visited. This data is shared with Meta Platforms Inc. You can opt out of Meta's targeted advertising at facebook.com/settings.

We use cookies to ensure the website functions correctly and to understand how it is used. This includes essential cookies required for navigation and advertising cookies used by the Meta Pixel. See our Cookie Policy for full details.

We do not sell your personal data. We share data only with trusted service providers needed to operate our business (payment processors, email services, Meta Platforms for advertising) and when required by law.

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your data at any time by emailing hej@kikaplay.se.

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict our processing of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hej@kikaplay.se.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our service after changes constitutes acceptance of the updated policy.